Nova for your HOA
Answers from your community’s records, with the source attached.
Help residents and board members find community information in plain language. Nova uses eligible published content and authorized account records, with source references and the community’s existing access rules.
Crestview Meadows
Ask Nova
Crestview Meadows · Resident portal
What do I need to submit for a new fence?
Submit an architectural request before starting the project. Include the site plan and the supporting materials requested by the committee.
The answer often exists. Finding it is the work.
Nova helps a signed-in person ask about the community’s rules, published information, or their own supported records. It is designed to decline when it cannot support an answer with the available information.
What you can do
The tools behind the everyday work.
Community answers with sources
Use eligible published document sections, amenities, events, news, notices, and website content to answer community questions.
Personal account lookups
Supported questions about balances and other personal records are resolved through the signed-in person’s authorized access.
References you can inspect
An answer can point back to the source section so the resident can read the supporting information.
Existing permissions apply
Document audiences and role-based access limit what the assistant can retrieve, just as they limit the corresponding product screens.
Answers checked against their sources
Nova checks that cited passages support the answer before showing it. If neither a verified citation nor an authorized account lookup supports the answer, Nova declines it.
Separate board capabilities
Where the board assistant is enabled, authorized staff can use the additional lookups allowed by their existing permissions.
How it works
From a resident’s question to its supporting source.
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Ask a question
Start from the signed-in resident or enabled board assistant.
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Find permitted information
Look up relevant published sources or authorized records.
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Verify the answer
Verify support from source citations or authorized account lookups. Discard an answer left without supporting evidence.
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Read and follow the source
Get a plain-language answer with its supporting references.
Connected by the record
Publishing better information makes more questions answerable.
Nova has no separate community handbook to maintain. Eligible information comes from the records and content the association already manages.
- Update a published policy in the document library.
- Keep event and amenity details current in their own records.
- Respect resident, board, and management audiences in each lookup.
Crestview Meadows
Read the supporting section
Community rules · Published version 3
4.2 Exterior improvements
Submit an architectural request before starting an exterior project that requires association approval.
4.3 Supporting plans
Include the site plan and supporting materials requested by the architectural committee.
The right view for each role
Clear for residents. Useful for the board.
For residents
- Ask questions in everyday language.
- Read the reference behind a community answer.
- Look up supported information about their own account.
For boards and managers
- Keep source content current in its normal home.
- Choose whether to enable the assistant.
- Use board capabilities only with the required permissions.
One connected platform
Keep the next step connected.
Nova FAQ
Questions boards ask.
From eligible published community content and authorized live record lookups. Nova does not create a separate set of community policies.
Nova declines when it cannot find enough supporting information. It verifies support from source citations or authorized account lookups before responding and discards an answer left without supporting evidence.
No. The assistant uses existing role permissions and document-audience rules when looking up information.
No. Nova requires a signed-in resident or administrator, and the relevant assistant must be enabled for the community.
See Nova in action
See Nova answer from community information.
Walk through the workflow and the records it connects in a totalHOA demonstration.