Resident portal for your HOA
Give residents a place to handle the everyday questions.
Bring community updates, documents, accounts, requests, and enabled services into one signed-in home. Link each resident to their property and give them the access appropriate to their role.
Crestview Meadows
Your community
Welcome, Jordan · 128 Willow Lane
Your account
Review your statement and payment options.
Your requests
Streetlight repair · Maintenance committee
Community news
Scheduled closure on Tuesday morning.
Your reservations
Awaiting approval
Self-service starts with knowing who belongs to the household.
The portal connects a verified person to their property and household. Its dashboard and navigation then expose the community features and account information that person is allowed to use.
What you can do
The tools behind the everyday work.
A dashboard for community life
Bring current announcements and enabled community services into the resident’s starting page.
Verified registration and invitations
Review self-registered address claims, or invite someone from an existing contact record the administrator has verified.
Household access
Owners and co-owners can manage supported household membership and choose appropriate billing and amenity access.
Account self-service
Residents with the required access can review billing, pay, manage payment methods, and find statements.
Requests and reservations
Give residents a route to their submitted requests, supported bookings, registrations, and case conversations.
Preferences and account security
Let residents maintain account details and notification choices, with supported security controls and a responsive interface.
How it works
From a new resident to a connected household.
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Register or accept an invitation
Start from a self-registration or administrator invitation.
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Verify the relationship
Review the address claim or use the administrator’s existing verification.
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Link the household
Connect the person to the property with the appropriate role.
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Use the enabled services
Show the resident the community’s available modules and their permitted information.
Connected by the record
One identity connects the resident’s work across the community.
The same property relationship determines which account, request, reservation, and document information a person can reach. Enabling another community module adds its resident experience to that same portal.
- Show only the community features that are enabled.
- Keep household billing detail limited by role and access.
- Keep governing documents and essential account access available even when privileges are restricted.
Crestview Meadows
Resident registration
New address claim
- Resident
- Jordan Lee
- Property
- 128 Willow Lane
- Relationship
- Owner
- Supporting evidence
- Uploaded for review
- Status
- Pending administrator review
The right view for each role
Clear for residents. Useful for the board.
For residents
- Manage their own profile and preferences.
- Find published community information.
- Use the account and service tools permitted for their role.
For boards and managers
- Review registration evidence and address claims.
- Invite residents from existing contact records.
- Control enabled features and resident roles.
One connected platform
Keep the next step connected.
Resident portal FAQ
Questions boards ask.
Self-registered residents wait for an administrator to review their address claim. An administrator invitation from an existing contact record is already vouched for and follows a different activation path.
Yes. Renters can register and provide requested authorization. Their role does not grant ownership responsibilities or voting rights.
Yes. Owners and co-owners can add household members and manage supported login, billing, and amenity permissions.
Yes. Governing documents, document reading and downloads, the board directory, and essential account access remain reachable at restricted standing levels.
See Resident portal in action
See the portal your residents would use.
Walk through the workflow and the records it connects in a totalHOA demonstration.