Violations for your HOA
From the first observation to a case the next board can explain.
Keep enforcement observations, evidence, notices, deadlines, hearings, fines, and resolution in one case. Give the board a consistent workflow and a dated history of its actions.
Crestview Meadows
Exterior maintenance case
Case VIO-2026-018 · 132 Willow Lane
- Stage
- Courtesy notice
- Rule reference
- Community rules · Section 6.1
- Notice date
- September 10, 2026
- Cure due
- September 24, 2026
A camera roll and an email thread are hard to hand over.
totalHOA brings the evidence and case process together. Staff can connect an observation to the association’s governing documents, review the notice, and track the steps toward resolution.
What you can do
The tools behind the everyday work.
Evidence with the case
Record the observation and supporting photographs in the violation record, with internal notes kept separate.
References to your governing documents
Review suggested covenant clauses from the document library and confirm the rule cited in the case.
Courtesy and formal notices
Move through the supported notice process and keep the notice record with the case.
Deadlines and extensions
Track the cure period and recorded extensions so the board can see what is due next.
Hearings and fines
Handle the supported hearing and fine workflow within the violation record. Posted fines connect to the owner’s account.
An exportable case history
Keep a dated action log and export the case record for later review, including after a board transition.
How it works
From an observation to a recorded resolution.
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Record the observation
Authorized staff capture the issue and its evidence.
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Review the rule and notice
Confirm the covenant reference and decide the next action.
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Track the response
Follow notices, cure deadlines, extensions, and any hearing.
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Resolve and retain
Record the outcome while preserving the case history.
Connected by the record
An enforcement action connects the rule, the notice, and the account.
The document library supports the covenant reference. The case preserves the enforcement steps. A posted fine becomes an account charge, where normal billing and payment records explain what is owed.
- Confirm the cited rule before acting.
- Keep corrections as recorded actions instead of rewriting an issued notice.
- Let the household account track the fine and its payment.
Crestview Meadows
Case activity
VIO-2026-018
| Date | Action | Recorded by |
|---|---|---|
| Sep 8 | Observation and photos added | Inspector |
| Sep 9 | Covenant reference confirmed | Board reviewer |
| Sep 10 | Courtesy notice issued | Community administrator |
| Sep 16 | Resident response received | Resident |
The right view for each role
Clear for residents. Useful for the board.
For homeowners
- See cases after the board has formally acted.
- Review the notice and applicable next steps.
- Follow supported case responses and account charges.
For boards and inspectors
- Record observations and review evidence.
- Track deadlines, hearings, and resolution.
- Export a case history that stays with the association.
One connected platform
Keep the next step connected.
Violations FAQ
Questions boards ask.
No. Violation cases are opened by authorized board members, managers, or inspectors.
No. A case is not visible to the owner until the board has formally acted. Dismissed review-stage cases are not exposed to them.
Key case details and existing evidence lock once the case leaves review. A correction is recorded through a correction notice rather than silently rewriting the original.
No. It supports a consistent case process and record. The association remains responsible for reviewing its notice, hearing, and enforcement obligations.
See Violations in action
See the rule, notice, and case record together.
Walk through the workflow and the records it connects in a totalHOA demonstration.