Privacy Policy
This policy explains what information totalHOA, Inc. collects through our marketing website and what we do with it. We have kept it short and plain because our website currently lets visitors join an early access and founding list for our upcoming product.
What we collect
When you submit our sign up form, we collect the information you choose to provide. At a minimum, this is your email address. If our form asks for additional optional details, such as your name, community name, role, or community size, we collect those only if you enter them.
We do not require you to create an account, and we do not collect payment information through this website.
Like most websites, we may automatically collect basic technical and usage information, such as your IP address, browser type, device information, pages visited, referring page, timestamps, and interactions with the website. We may collect this information through cookies, analytics tools, server logs, and similar technologies.
How we use it
We use the information we collect to:
- Send you updates about totalHOA, including launch news and founding access details.
- Respond to you if you reach out to us.
- Understand interest in the product so we can plan our launch.
- Operate, protect, and improve our website.
- Monitor website performance and usage.
We do not use your information for purposes materially different from those described here unless we update this policy or otherwise notify you as required.
Cookies, analytics, and tracking technologies
We may use cookies and similar technologies to operate our website, understand how visitors use it, protect the website, and improve our marketing and launch planning.
We may use analytics tools, such as Google Analytics or privacy-focused analytics providers, to collect information such as pages visited, referring pages, approximate location, device type, browser type, timestamps, and interactions with the website.
We do not use session replay tools, heatmap tools, or tools designed to record your keystrokes or capture the contents of form fields before you submit them.
We do not use advertising pixels or cross-site behavioral advertising technologies unless we update this policy and provide any required notice or consent.
You can control cookies through your browser settings. Where required, we will provide additional choices before using non-essential cookies or similar technologies.
How we store and share information
The information you submit is stored using service providers that help us operate our website, database, analytics, and email systems. These may include website hosting providers, Amazon Web Services, Google Analytics, and email delivery providers.
For example, we may use Amazon Web Services, including Amazon Simple Email Service, to help store information and deliver emails.
These service providers process information on our behalf and are not permitted to use it for their own independent marketing purposes.
We do not sell or rent your personal information.
We may disclose information if required by law, to protect our rights or users, to prevent abuse or security issues, or as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
How long we keep it
We keep your information for as long as you remain on our list or as long as reasonably necessary for the purposes described in this policy.
You can ask us to delete your information at any time, and you can unsubscribe from our emails using the link in any message we send.
We may keep limited information where necessary for legal, security, backup, or compliance reasons.
Your choices and rights
You can ask us to show you the information we hold about you, correct it, or delete it. Depending on where you live, you may have additional rights over your personal information.
We honor reasonable privacy requests regardless of where you live.
To make a request, email us at privacy@totalhoa.com. We will respond within a reasonable time.
Children
Our website is intended for adults. We do not knowingly collect personal information from children under 13.
If you believe a child has given us their information, contact us and we will remove it.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect the information we collect.
No method of transmission or storage is completely secure.
Changes to this policy
As our product develops, we will update this policy and revise the date at the top.
If we make significant changes to how we handle your information, we will take reasonable steps to let you know.
Contact
totalHOA, Inc.
Questions about your data? Email privacy@totalhoa.com.