Payments for your HOA
One payment. Every connected balance updated.
Let residents pay dues, fines, and community fees by card or US bank account. Keep online payments, recorded checks, receipts, and autopay connected to the same household account.
Crestview Meadows
Review your payment
128 Willow Lane · Account CM-0128
- Payment toward balance
- $180.00
- Payment method
- US bank account · 4821
- Processing costs
- Covered by the association
- Total payment
- $180.00
Money received should not mean another evening updating the books.
totalHOA applies a completed payment to open charges and posts it to the account ledger. The resident’s statement and the board’s balance report then read from that same record.
What you can do
The tools behind the everyday work.
Card and bank payments
Residents choose an account and payment method, review any itemized fees, and confirm. Bank payments remain processing until the processor confirms settlement.
Autopay with a resident-set limit
Residents can authorize balance payments or scheduled prepayments, set a maximum debit, and pause or cancel their enrollment.
Checks belong in the same record
Record a check, cash, wire, or offline bank payment against the property. Keep its date, reference, and notes alongside online payments.
Payment plans
Divide an account balance or charge into monthly installments. Incoming payments settle installments and close the plan when it is paid.
Receipts residents can find
A confirmation number and itemized receipt help residents identify a payment. The same payment can be found later from the billing view.
Your association’s processor account
Connect the association’s own Stripe account. The board chooses whether the association covers processing costs or passes them to the payer.
How it works
From payment confirmation to an updated account.
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Review the balance
The resident chooses the household account and amount.
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Confirm the payment
Show the payment method, applicable fees, and total before confirmation.
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Apply the settled amount
Post the payment to the ledger and apply it to open charges.
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Keep the receipt
Record the payment and make its receipt available to the resident.
Connected by the record
Dues, a clubhouse fee, and a fine can share one payment.
Different obligations become charges on the same account. Paying does not require separate records for each module or a volunteer to update every balance.
- Apply payments to the oldest due charges by default.
- Track partial payments and remaining amounts.
- Keep escalated collection statuses subject to administrator review.
Crestview Meadows
One payment, three charges
Payment PMT-7H3K8M2R · September 3, 2026
| Charge | Applied | Remaining |
|---|---|---|
| Monthly dues | $120.00 | $0.00 |
| Clubhouse reservation | $40.00 | $0.00 |
| Late fee | $20.00 | $0.00 |
The right view for each role
Clear for residents. Useful for the board.
For residents
- Review the total before paying.
- Save a payment method and manage autopay.
- Download receipts and see the remaining balance.
For boards and treasurers
- Record online and offline payments in one place.
- Find a payment by its confirmation number.
- Follow payment-plan progress and failed attempts.
One connected platform
Keep the next step connected.
Payments FAQ
Questions boards ask.
Payments are processed through the association’s own connected Stripe account. The association manages its payout bank account through Stripe.
The board chooses whether to cover processing costs or add them to the payment. Any payer fees are shown before the resident confirms.
Yes. Administrators can record checks, cash, wires, and offline bank payments against an account, keeping them in the same ledger as online payments.
No. A plan tracks installments. Residents make payments themselves or use an eligible autopay enrollment against their account balance.
See Payments in action
See one payment move through the association.
Walk through the workflow and the records it connects in a totalHOA demonstration.