Academy/Community Management Companies
Self-management
Running the association yourselves, without a hired manager or firm.
Self-management means the board and its volunteers perform the tasks a hired manager would: running finances, coordinating maintenance, keeping records, enforcing rules, without a management company. It's common, especially among smaller associations. Self-management doesn't shrink the board's fiduciary duty or its legal obligations; it just means volunteers, not a paid professional, carry them out.
What self-management means
In a self-managed association, the board and its officers, sometimes with a bookkeeper or part-time clerical help, do the work a hired community association manager would otherwise do: preparing budgets, collecting assessments, coordinating vendors, keeping the books, sending notices, and enforcing the rules the board has already adopted. There is no management company standing between the board and day-to-day operations.
California law draws this line by compensation, not by function:
"A person who, for compensation or in expectation of compensation, exercises control over the assets of a common interest development."
Source: Association Manager (Managing Agent), FindHOALaw, quoting Cal. Civil Code §4158(a)
An unpaid, self-managing board doing the identical work is not a "managing agent" under that statute, because it is not paid to do it. Other states define the manager role differently, and some regulate self-managed associations directly rather than through a compensation test. Check how your state's community-association statute treats self-management before assuming California's framework applies.
Why boards choose it
Self-management tends to show up most often in smaller associations: modest budgets, few amenities, a manageable volume of routine decisions. Exactly what share of associations self-manage isn't reliably documented across sources, so treat it as common rather than as a specific figure. The appeal is real, no management fee, but so is the tradeoff: someone on the board has to actually do the accounting, the notices, and the vendor coordination a manager would otherwise carry.
Licensing is a related question, not a settled exemption. Seven states currently license community association managers (Alaska, Connecticut, Florida, Georgia, Illinois, Nevada, and Virginia), and California runs a separate voluntary program. Whether your state licenses managers at all, and whether it treats a self-managing board differently from a hired manager, is worth confirming directly with your state's regulator rather than assumed.
What doesn't change
Hiring a manager doesn't create the board's fiduciary duty, and skipping one doesn't remove it. The business judgment rule protects the board's own good-faith, informed decisions, whether or not a manager is involved:
"When board members exercise discretion, i.e., make business choices for the association, within their authority and do so in good faith, a court must defer to the board members' presumed expertise."
Source: Fiduciary Relationship and the Business Judgment Rule, Florida Condo & HOA Law Blog
That protection covers good-faith decisions, not inattention. The business judgment rule is common law, and its exact contours differ state to state.
Financial safeguards stay in place too. Where a state requires a fidelity bond covering everyone who controls association funds, that requirement generally doesn't disappear just because the person controlling the funds is a volunteer treasurer rather than a management company. Florida, for example, requires the association itself to maintain a fidelity bond or insurance for anyone who controls or disburses its funds; not every state imposes an equivalent mandatory requirement, so confirm your own state's rule. Board minutes and core financial records still need a home and a retention plan even without a manager's file room; see Records management.
When to reconsider
Self-management works as long as the board actually has the volunteer time, and the willingness, to do the work consistently: reviewing financials every meeting, sending required notices on time, keeping records straight. If turnover leaves nobody willing to do that work, or the community's needs outgrow what volunteers can sustain, that's the moment to look at hiring a management company, or to contract out specific pieces, like bookkeeping or maintenance coordination, rather than all of it at once.
Check yourself
Answer before you read the explanation, recalling it is what makes it stick.
Which of these best fits California's statutory definition of a "managing agent"?
Your self-managed board stops reviewing the delinquency report, reasoning "we're volunteers, not a management company." Is that reasoning sound?
A Florida association self-manages and skips a fidelity bond, reasoning there's no management company to bond. What does Florida law actually require?
Sources
- Association Manager (Managing Agent), FindHOALaw
- Fiduciary Relationship and the Business Judgment Rule, Florida Condo & HOA Law Blog
- Florida Statutes §720.3033(5), Fidelity bond or insurance for persons controlling association funds, The Florida Senate
- 2025 Legislative Report for Community Association Manager Licensing Regulations, Community Associations Institute
- How Long Should We Keep HOA Records?, Educational Community for Homeowners (ECHO)
Related elsewhere in the Academy
Community Management Companies
Weighing self-management against hiring a firm? See Selecting a management company for how to compare proposals.
Whether your state defines "manager" by compensation, licenses self-managed associations differently, or requires a fidelity bond regardless of who holds the checkbook varies by state and by your governing documents.