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Vetting the vendorLesson 10 of 27

Academy/Procurement, Bids & Contracts

Insurance requirements

Know what coverage to require from a vendor, and why being listed as "Certificate Holder" doesn't protect you.

Before a vendor starts work, require a certificate of insurance showing general liability, workers' compensation, and commercial auto coverage, plus umbrella coverage for higher-risk jobs. Confirm the association is an additional insured by policy endorsement, not just named as certificate holder, and request a fresh certificate every year and whenever the vendor's policy renews.

01

What coverage to require

Every vendor contract should require proof of coverage before work begins, not after a claim shows up. The categories to require, regardless of vendor size:

CoverageWhat it responds to
General liabilityThird-party injury or property damage claims arising from the vendor's work
Workers' compensationInjuries to the vendor's own employees on the job
Commercial autoAccidents involving vehicles used to perform the work
Umbrella / excessExtra limits above the underlying policies, for higher-risk work such as roofing or tree removal

The specific dollar limits your association should require depend on your risk profile, the scope of the work, and your insurance advisor's recommendation. There is no universal number here; ask your agent or broker to set limits appropriate to each vendor and each job.

02

Certificate holder is not additional insured

A certificate of insurance is the document a vendor's insurer issues to show coverage in effect on the date it was printed. Listing the association as "Certificate Holder" on that form means the insurer will send it a copy; it does not extend the vendor's coverage to protect the association at all.

An insurance broker's guide to reading a certificate of insurance explains that only a policy endorsement, not a line on the certificate, creates additional insured status, and that status is what actually gives the association a right to defense and indemnity coverage under the vendor's policy for claims arising from the vendor's work. Ask for the association to be named as an additional insured on a primary and non-contributory basis on the vendor's general liability policy, and confirm it with the endorsement itself, not just the certificate.

This is a separate protection from indemnification, the contract clause where the vendor promises to cover certain losses. Insurance is what actually pays the claim; indemnification decides who owes what if the insurance falls short.

03

Keep certificates current

A certificate of insurance is a snapshot, not a lifetime guarantee. HOA vendor-management guidance recommends collecting a fresh certificate for every active vendor annually and again whenever the underlying policy renews, since a policy can lapse or change between the day a contract is signed and the day the work actually happens.

Track each vendor's renewal date on a contract renewal calendar, and treat an expired or missing certificate as a reason to pause work, not a paperwork detail to chase down later. For larger construction jobs, consider requiring a performance bond as an added layer of protection if the contractor fails to complete the work; the Small Business Administration guarantees these bonds for small contractors who might not otherwise qualify, separate from whatever insurance and indemnification language the contract also contains.

Check yourself

Answer before you read the explanation, recalling it is what makes it stick.

A vendor's certificate of insurance lists the association only as "Certificate Holder." Its work later damages a resident's car. What can the association do under that policy?

The board collected a certificate of insurance from every vendor when contracts were signed two years ago and hasn't asked again since. What's missing?

A landscaping crew member is injured while trimming a tree on the property. Which category of coverage responds to that injury?

Sources

Related elsewhere in the Academy

Procurement, Bids & Contracts

Once coverage is confirmed, the indemnification clause decides who pays if a claim runs past it. See Indemnity.

Coverage limits, whether your state or governing documents require specific insurance minimums, and what "additional insured" endorsement language your vendor's insurer will actually issue all vary. Check with your insurance advisor and your governing documents before setting a limit.