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When collection gets complicatedLesson 25 of 26

Academy/Collections & Delinquencies

When to pause collection action

Some triggers stop you by law, not by choice.

Pause collection immediately when a bankruptcy filing triggers the automatic stay, when a servicemember invokes protection under the Servicemembers Civil Relief Act, or when an owner dies and the claim shifts to probate. These are legal triggers, not board discretion. A board may also choose to pause voluntarily for a documented hardship, but that is a policy decision, not a legal requirement.

01

Bankruptcy: the automatic stay stops you the moment it is filed

The instant an owner files bankruptcy, federal law puts a stop to collection activity, no court order needed and no notice from you required to make it effective. Sending a demand letter, filing a lien, or continuing a foreclosure after the board learns of the filing is a violation of federal law, not a scheduling inconvenience.

"any act to create, perfect, or enforce any lien against property of the estate" and "any act to collect, assess, or recover a claim against the debtor that arose before the commencement of the case."

Source: 11 U.S.C. § 362(a), U.S. Code, via Cornell Legal Information Institute

The stay does not erase the ongoing obligation to pay. Assessments that come due after the filing, while the owner still holds an interest in the unit, generally survive and stay collectible.

"for a fee or assessment that becomes due and payable after the order for relief to a membership association with respect to the debtor's interest in a unit that has condominium ownership, in a share of a cooperative corporation, or a lot in a homeowners association, for as long as the debtor or the trustee has a legal, equitable, or possessory ownership interest in such unit"

Source: 11 U.S.C. § 523(a)(16), U.S. Code, via Cornell Legal Information Institute

Only pre-filing arrears are affected by the stay and, in Chapter 7, potentially discharged. Chapter 13 treats this differently, and whether an exception applies can turn on the type of filing. Get counsel involved before doing anything further.

02

Military service: federal law can pause a foreclosure regardless of your bylaws

If a delinquent owner is on active duty and their ability to keep up with payments is materially affected by their service, a court can stay a collection proceeding, and a sale or foreclosure carried out without a prior court order can simply be invalid.

"a sale, foreclosure, or seizure of property for a breach of an obligation... shall not be valid if made during, or within one year after, the period of the servicemember's military service"

Source: 50 U.S.C. § 3953, Servicemembers Civil Relief Act

This protection exists independent of anything in your governing documents. If a foreclosure is underway and the owner raises active-duty status, stop and get the sale reviewed by counsel before it proceeds.

03

An owner's death moves the claim to probate, not off the books

Death does not extinguish the lien or the debt, but it changes who you are pursuing and on what clock. The association generally must pursue its claim against the estate or personal representative, not the deceased owner, and probate imposes its own deadlines that run independently of ordinary collection timelines. Miss one and the claim can be permanently barred. Where no probate has been opened, the association may be able to petition to open one itself as a creditor.

The specific deadlines, and whether the lien can still be foreclosed without a money judgment, vary by state. Get counsel involved as soon as the board learns an owner has died. Source: Tinnelly Law Group, on collection against deceased homeowners.

04

A hardship pause is a choice the board makes, not a law it follows

Unlike the three triggers above, granting a delinquent owner a temporary pause or a modified schedule because of documented financial hardship is a policy decision, not a legal requirement. It belongs to the board, applied consistently, and the individual owner's circumstances typically stay out of the open meeting.

"the board shall adjourn to, or meet solely in, executive session to discuss a payment plan pursuant to Section 5665"

Source: California Civil Code § 4935, California Legislative Information

That is one state's example of a broader pattern: the fact that a hardship conversation happened is typically noted in the minutes, but the details usually are not. Whether your state requires this, and how your bylaws want it handled, is worth confirming. See Hardship arrangements.

Check yourself

Answer before you read the explanation, recalling it is what makes it stick.

Your manager finds out an owner filed Chapter 7 bankruptcy three days ago, after already mailing this month's demand letter. What should the board do next?

A delinquent owner's family tells the board the owner died last month and no probate has been opened. What is the board's most accurate next step?

An owner on active duty asks the board to pause a lien foreclosure the association already filed. What actually forces the pause?

Sources

Collections & Delinquencies

Next: learn how bankruptcy specifically changes what your board can and cannot do in Bankruptcy.

Whether a stay applies, how probate deadlines run, and what counts as a documented hardship vary by state, court, and your own collection policy. Confirm the specifics with counsel before acting.